Spyda Digital ("we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, store, and protect information when you visit spyda.digital or contact us through the website.

Spyda Digital is registered in England and Wales. Company number: 15873966. VAT number: GB497424157. Our registered address is Old Fire Station Enterprise Centre, Salt Lane, Salisbury, Wiltshire, SP1 1DU.

This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data we collect

We collect personal data in the following circumstances:

Contact form submissions

When you submit the contact form on our website, we collect:

-Full name (required)
-Email address (required)
-Phone number (optional)
-Company name (optional)
-Your message
-How you found us (optional)

The legal basis for processing this data is legitimate interests - specifically, to respond to your enquiry and assess whether we can help you.

Website usage data

We use Google Analytics to understand how visitors use our website. This may collect anonymised data including pages visited, time on site, device type, and approximate location (country or region level). IP addresses are anonymised before storage. The legal basis for this processing is legitimate interests - understanding how our website performs allows us to improve it.

2. How we use your data

We use the data we collect to:

-Respond to your enquiry and discuss your SEO requirements
-Follow up on conversations we have had with you
-Improve the website based on usage data

We do not use your personal data for automated decision-making or profiling. We do not sell or share your personal data with third parties for marketing purposes.

3. Third-party services

We use the following third-party services which may process your data:

Web3Forms

Contact form submissions are processed via Web3Forms, a form handling service. When you submit the contact form, your data is transmitted through Web3Forms' servers and delivered to us by email. Web3Forms' privacy policy is available at web3forms.com/privacy. Web3Forms does not retain form submission data after delivery.

Google Analytics

We use Google Analytics to analyse website traffic and usage patterns. Google Analytics sets cookies to track sessions and user behaviour. IP anonymisation is enabled. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. Google's privacy policy is available at policies.google.com/privacy.

Vercel

This website is hosted on Vercel. Vercel may log server access data including IP addresses and request details for security and performance purposes. Vercel's privacy policy is available at vercel.com/legal/privacy-policy.

4. Cookies

We use the following types of cookies:

Essential cookies

Required for the website to function. These cannot be disabled. They include session cookies necessary for form submissions to work correctly.

Analytics cookies

Set by Google Analytics to help us understand how visitors use the website. These cookies collect anonymised information about page visits, session duration, and traffic sources.

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the website.

5. Data retention

We retain contact form enquiries for as long as is necessary to respond to your enquiry and for a reasonable period thereafter (typically up to two years), in case you contact us again or we need to reference previous correspondence. Where an enquiry leads to a client relationship, data relevant to that relationship is retained for seven years in line with UK financial record-keeping requirements.

Google Analytics data is retained for 26 months by default, after which it is automatically deleted.

6. Your rights under UK GDPR

Under UK data protection law, you have the following rights:

Right of access: You can request a copy of the personal data we hold about you.

Right to rectification: You can ask us to correct inaccurate or incomplete personal data.

Right to erasure: You can ask us to delete your personal data where there is no legitimate reason for us to continue processing it.

Right to data portability: You can request that we transfer your data to you or to another organisation in a structured, commonly used format.

Right to restriction: You can ask us to restrict the processing of your data in certain circumstances.

Right to object: You can object to the processing of your personal data where we are relying on legitimate interests as the legal basis.

To exercise any of these rights, contact us at bailey@spyda.digital. We will respond within one month. If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. This website uses HTTPS encryption for all data in transit. Access to personal data is restricted to Bailey Acton.

8. Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Significant changes will be noted on the website. Continued use of the website after changes constitutes acceptance of the updated policy.

9. Contact

For any questions about this privacy policy or how we handle your data, contact:

Bailey Acton - Spyda Digital

Old Fire Station Enterprise Centre, Salt Lane, Salisbury, Wiltshire, SP1 1DU

Email: bailey@spyda.digital

Phone: 01722 549439

Company No. 15873966 · VAT GB497424157

Privacy Policy